Find answers to common questions
CleanUrMac is a native macOS application that helps you clean junk files, optimize performance, find duplicates, and protect your privacy. It's designed specifically for Mac users who want to keep their system running smoothly.
Yes! CleanUrMac only removes files that are safe to delete, such as caches, logs, and temporary files. It never touches your personal files or system files that are essential for macOS to function.
CleanUrMac requires macOS 11.0 (Big Sur) or later. It works on both Intel and Apple Silicon Macs.
Yes! Download CleanUrMac for free and scan your Mac to see what can be cleaned. A license is only required to execute the cleanup operations.
Each license covers one Mac. If you need to use CleanUrMac on multiple Macs, you'll need a license for each device.
All plans include the same features. The difference is in billing: Monthly ($2.49/month), Yearly ($19.99/year - save about $10/year), or Lifetime ($39.99 one-time payment).
We offer a 30-day money-back guarantee. If you're not satisfied with CleanUrMac, contact us for a full refund within 30 days of purchase.
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
CleanUrMac removes application caches, system logs, browser data, temporary files, old iOS backups, mail attachments, and other junk files that accumulate over time.
No. CleanUrMac only targets system junk, caches, and temporary files. Your documents, photos, and other personal files are never touched.
The duplicate finder scans your Mac for files with identical content. It uses smart algorithms to detect exact duplicates and provides suggestions for which copies to keep.
Email us at support@cleanurmac.com and we'll respond within 24 hours.
Yes! All plans include free updates for the duration of your subscription or lifetime license.