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Common Issues

How do I activate my license?

After purchasing, you'll receive a license key in your account. Open CleanUrMac, go to Settings โ†’ License, and enter your license key to activate.

I can't find my license key

Your license key is available in your account dashboard. Sign in and go to "My Licenses" to view your key.

The app won't open on my Mac

If you see a security warning, go to System Settings โ†’ Privacy & Security and click "Open Anyway" next to the CleanUrMac message.

How do I transfer my license to a new Mac?

Deactivate your license on the old Mac (Settings โ†’ License โ†’ Deactivate), then activate it on your new Mac using the same license key.

I need a refund

We offer a 30-day money-back guarantee. Email us at support@cleanurmac.com with your order details and we'll process your refund.

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